NEW EVENT GUIDELINES

The Ramsdell is currently drafting guidelines for all that interact with the building. Below you will find information on how guidelines affect patrons, volunteers, employees, and the rooms in the building. This page is a working document.

NOTE: YOU MUST HAVE MADE A RESERVATION TO ENTER THE BUILDING (FREE AND TICKETED EVENTS). VISIT OUR TICKETING PAGE.

PEOPLE

Patrons

ENTRANCES: Arrive at the designated area indicated on your ticket and wait for a staff member or volunteer to let you in.

MASKS: Disposable masks are available for patrons to use. Patrons are encouraged to bring their own. Wear them while you walk around in the building.

SOCIAL DISTANCING: Patrons are encouraged to keep 6 feet apart whenever possible.

SICK PATRONS: Stay home until signs of illness are completely gone. If you’re feeling symptoms associated with COVID-19, please stay home and quarantine for at least 10 days.

WIPES AND SANITIZERS: Wipes and Sanitizers will be available for use throughout the building.

RESTROOMS: Restrooms will be designated.

Volunteers

SCREENING: A health screening will be conducted each time we visit the Ramsdell.

MASKS: Required by volunteers while there are guests in the building at all times.

ENTRANCES: Will use the front theatre doors.

SICK VOLUNTEERS: Stay home until signs of illness are completely gone.

Employees

SCREENING: A health screening will be conducted each time we visit the Ramsdell.

MASKS: Required by employees while there are guests in the building at all times.

ENTRANCES: Will use the dedicated 1st street door entrance. Only those with key fob access are allowed to use the 1st street door. The door will remain locked at all times.

SICK EMPLOYEES: Stay home until signs of illness are completely gone.

ROOMS

Theatre

CAPACITY: Limited to 50 people

TICKETING: Reservations/Tickets must be made online in advance at www.RamsdellTheatre.org

SEATING: Open 30 minutes before the show starts. Events will be general admission. Staff will review ticket purchases and seat requests and assign pods throughout the main floor. We will seat you when you arrive and we will seat front to back. Arrive early if you want to sit closer to the front.

BALCONY AREAS: Both the lower and upper balcony will remain closed until further notice.

SANITIZING: Staff will sanitize seats and high contact areas in between events. Wipes will be available to patrons who wish to wipe their own seats. Hand sanitizer will also be available. Please dispose of wipes in proper receptacles before leaving the building. They will be located in the lobby.

MASKS: Disposable masks will be available to wear at your discretion. We encourage you to bring your own and wear it while in the building. Please dispose of disposable masks in proper receptacles before leaving the building. They will be located in the lobby.

RESTROOMS: We encourage our guests to limit their visits to the restrooms at the Ramsdell. Arrive “show ready.” Use the downstairs restrooms only. Stairs from inside the theatre have direct access. Please wash your hands and use hand sanitizer after visiting.

CONCESSIONS: Closed until further notice.

Hardy Hall

CAPACITY: Limited to 30 people

ENTRANCE: Through Hardy Hall doors. Handicap accessibility through the theatre doors.

NOTIFY US YOU’RE COMING: Art exhibits attendees will be required to register for the day they’d like to visit. You may do so via our ticketing page. Exhibits will be open on Fridays from 12pm – 3pm. When you register for a visit, you will be able to indicate if you need the theatre doors for handicap accessibility.

WHILE IN HARDY HALL: No seating will be available in Hardy Hall.

SANITIZING: Staff will sanitize high contact areas in between events. Hand sanitizer will be available.

MASKS: Disposable masks will be available to visitors. We encourage you to bring your own. Please wear your mask while moving around in the building.

RESTROOMS: They will be designated.

CONCESSIONS: Closed until further notice.

NO ACCESS TO PUBLIC

The following areas will be closed off to the public until further notice:

BASEMENT CLASSROOMS (only available to people taking classes)

BALCONY SEATS IN THE THEATRE

BALLROOM

GREEN ROOM / STAFF BREAKOUT ROOM AREA

WATER FOUNTAINS

BOX SEATS

ELEVATOR (unless you indicate this when you purchase a ticket or register for an event)

EVENT RESCHEDULING:

Irish Night rescheduled for March 20, 2021

Cirque Esprit rescheduled for February 4 and 5, 2021

Rush Tribute rescheduled for May 21, 2021

The Insiders: Tom Petty Tribute rescheduled for July 9, 2021

Mercury rescheduled for August 20, 2021

Artrageous rescheduled for April 10 and 11, 2022

More details coming…

CANCELED EVENTS:

The Met Opera has officially canceled its 2020 – 2021 season.